As Senior Vice President of Operations, Eric currently oversees all operations of the North Central Group’s portfolio of hotels. Eric also oversees the Revenue Team for NCG and assists in revenue generation, market share analysis and revenue management for the entire portfolio. Eric’s role is to work in unison with the property teams to ensure and cultivate high levels of team member satisfaction, guest satisfaction and ownership satisfaction with all our properties.
Eric joined the North Central Group in 2004 as a Revenue Analyst, and has since held the positions of Revenue Manager, Director of Revenue, Regional Manager. Regional Director of Operations and now Senior Vice President of Operations. In his time at the North Central Group, Eric has served as a Board Member for Madison Festivals, Inc., as a committee member on the Middleton Tourism Commission, as President of the Greater Madison Chapter of the Wisconsin Innkeepers Association and as a Board Member of the Greater Madison Convention and Visitors Bureau. For seven years, Eric proudly took time out of his schedule to teach Room Division Operation at the Madison Area Technical College. Prior to joining NCG, Eric was a hotel General Manager in the Madison Area for several years.
Eric is a Certified Hotel Administrator (CHA) and received his education at the University of Wisconsin – Madison in Mechanical Engineering before realizing that his hotel job to get him through college had become a career.