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Team Members

The hotel was excellent and the service and staff were outstanding, we have never stayed in a hotel that was as nice. A pat on the back needs to be given to all staff at the hotel for their care.

- Hampton Inn & Suites Phoenix Chandler (April 2011)

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"Our team members are the foundation of our company's commitment to excellence. We pledge to provide team members with appreciation, recognition and a nurturing environment. Our team members will learn, grow and have confidence and courage to provide exceptional service." This Pledge to Our Team Members demonstrates the value we place on each and every person within our organization.

View photos of The North Central Group and our hotel team members.


The North Central Group Leadership Team





 

David A. Lenz, CHA 
Founder & Chairman

 

 

 

David Lenz formed The North Central Group in 1981 with the purpose of engaging in mortgage brokerage and real estate activities, including developing and managing hotels. The company has certainly grown and changed throughout its 30-year history, but one thing remains, and that is Dave's passion and commitment to the industry. He proudly leads the company's long-term growth strategy and dynamic positioning in the hospitality industry.

Dave is a member of Hilton Worldwide Hampton Inn & Suites Franchise Advisory Council and Courtyard by Marriott Frachise Advisory Council.  He is a Certified Hotel Administrator (CHA) by the American Hotel and Lodging Association (AHLA), past founding board member of PROMAC (Promus Acceptance Corporation), past member of the Super 8 Motels Inc. Presidents Advisory Council, and a board member of the University of Wisconsin James A. Graaskamp Center for Real Estate.  Dave is also allied with a number of civic and community activities.  He was a past founding member of the Board of Directors for the Ronald McDonald House of Madison, is a member of the University of Wisconsin Bascom Hill Society, the Wisconsin Real Estate Alumni Association, and the United Way Alexis de Tocqueville Society.

Dave began his energetic career as a commercial loan officer and appraiser.  He has also had a challenging role as a fighter pilot with the Wisconsin Air National Guard.  He held the rank of major in the 176th Tactical Fighter Squadron.  Today he continues his aviation interest by acting as chief pilot for North Central Management's corporate aircraft.  Dave holds a BBA in Real Estate and Finance from the University of Wisconsin - Madison.





 

Jonathan D. Bogatay, CHA
Chief Executive Officer

 

 

 

 

Jonathan Bogatay serves as the Chief Executive Officer of The North Central Group.

Prior to joining The North Central Group, Jonathan held several senior management positions with various lodging operators, as well as having worked as a Regional Director with the Promus Hotel Corporation, now a part of the Hilton Hotels Corporation. He holds a BS in Business Administration with a minor in Marketing from Christopher Newport College. Jonathan brings with him over 25 years of hospitality experience and a unique insight into the world of hotel operations and organizational growth and development.

Jonathan is currently serving on the Board of Directors for both the Spirit of Greater Madison and the Hilton Garden Inn Franchise Advisory Council.  He is also a past board member of the Greater Madison Convention and Visitor's Bureau and the AH & LA Council of Inn & Suites, and a former ad hoc member of Hampton Inn Hotels' "Make it Hampton" Brand Strategy and Operations Committee.

His philosophies on life and business are shared not only by his NCG family, but also by his wife, Lonnie, of over 20 years and his two children, Jacob and Rachel.

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Jeffrey S. Lenz 
President & Chief Development Officer

 


Jeff Lenz is President & Chief Development Officer for North Central Group Hotel Investors, LLC. He is responsible for the overall development, construction and renovation of all new hotels within the North Central Group portfolio. His duties include conducting site selections, contract negotiations, land entitlement and franchise selection, in addition to acting as the owner's representative with regard to hotel design and construction. After graduating from the University of New Hampshire with a Bachelor of Science degree in Business, Jeff went on to earn his Master of Science degree in Real Estate and Urban Land Economics at the University of Wisconsin - Madison. He began his career at The North Central Group as a Real Estate Analyst in 1995, and before moving into his current position, he also worked as an Associate for the mortgage banking firm Eberhardt Company in Denver, Colorado and Minneapolis, Minnesota.

Jeff is very active in real estate and the local community as a member of the Urban Land Institute and the University of Wisconsin Real Estate Alumni Association in addition to being a Key Club Member of the United Way of Dane County. Jeff is also a licensed pilot and acts as co-pilot for The North Central Group's corporate aircraft.

 

 

 

Catherine M. Gillman
Vice President, General Counsel

 

 

 

Cathy Gillman is Vice President, General Counsel for the North Central Group.  Her duties include legal counseling related to real estate transactions, general business matters, the hotel design and construction process, financing, and issues affecting operating hotels; conducting contract negotiations and due diligence; and overseeing outside legal counsel.

After earning a BS degree in Accounting from the University of Wisconsin - La Crosse, Cathy worked in the tax department of KPMG LLP in Minnesota.  She received a Masters in Business Taxation from the University of Minnesota Carlson School of Management and a JD from the University of Minnesota Law School.  She clerked for Judge John T. Noonan of the U.S. Court of Appeals for the Ninth Circuit before joining the Business Law Department of Foley & Lardner LLP in 1997.  While employed at Foley & Lardner LLP, Cathy also taught Business Law I at Madison Area Technical College.  She joined The North Central Group in 2006.

Cathy is admitted to practice law in Wisconsin and Minnesota, holds an inactive CPA license in Wisconsin and Minnesota, and is a member of the Wisconsin State Bar Association.  In her spare time, Cathy is an active volunteer for her children's schools and sports teams.

 

 

 

 

Laura L. Jaggi, SPHR
Vice President,
Human Resources & Administration

Laura Jaggi serves as the Vice President of Human Resources & Administration for The North Central Group. Laura has oversight of all human resources activities for the corporate staff and our portfolio of hotels, including organizational development, employee relations, training and development, employment law, benefits and compensation, and recruitment and selection. She has over 20 years of human resources experience, 17 years with The North Central Group.

Laura is a graduate of the University of Wisconsin-Stout with a BBA degree and an emphasis in human resources. She has been an active local chapter member of the Greater Madison Area Society for Human Resources Management (GMA SHRM) and national SHRM member since 1992. Laura enjoys traveling, reading and gardening.

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Keith Osborne
Senior Vice President &
Chief Operating Officer

Keith Osborne serves as Senior Vice President and Chief Operating Officer for The North Central Group.

Within his role, Keith assists in the development and implementation of critcal operating strategies and initiatives to enhance the success and profitability of the company's portfolio of hotels.  Keith has oversight of the field-bassed Operations Team, the Information Technology Team, and the Corporate Sales, Marketing, and E-business efforts ensuring alignment with the strategic mission of the company.

In addition, Keith is a key stakeholder in setting the strategic and tactical direction of North Central Hospitality, LLC, our newly formed third-party management company, where the focus is to secure property management contracts for third-party owned hotels.

Prior to joining The North Central Group in 2011, Keith served 12 years as Chief Operating Officer for a successful Illinois based hotel management and development company.  With over 20 years of hospitality industry experience, Keith has held other senior level positions including Director of Quality Assurance for the Promus Hotel Corporation, now a part of Hilton Worldwide.

Keith attended Eastern Illinois University and majored in Business Administration with a focus in Hotel and Restaurant Management.

Keith has been married for over 20 years to his wife Elizabeth and they have two teenage daughters Peyton and Macy.

Mark E. Lenerz
Vice President,
Finance & Administration

 

As Vice President of Finance & Administration of The North Central Group, Mark Lenerz is responsible for the financial and fiscal management aspects of the company operations.  Mark also provides leadership and coordination in the financial reporting, accounting, administrative, and budgeting areas within The North Central Group and our hotels.

Mark earned a Bachelor's degree in Accounting from the University of Wisconsin - Oshkosh.  He began his career in public accounting and eventually transitioned into accounting positions in various industries.  Most recently, he was Chief Financial Officer for a commercial real estate development company.  With fifteen years of accounting experience, Mark joined The North Central Group in 2008.

Mark is a Certified Public Accountant and member of the WICPA and AICPA.  He enjoys spending time with his wife and four children, as well as participating in, coaching, and watching sports.

Douglas L. Kinney
Director of Technology

 

Doug Kinney leads the development and execution of technology initiatives, including strategic planning and project management as Director of Technology for The North Central Group.  He manages the implementation, installation and operation of information and functional systems for the company.  These systems include computers, servers, networking equipment, software, television, and telephone systems for the corporate office, and each of our hotels.

 

Doug has been in the technology field for 15 years, 10 of which have been with The North Central Group.  He graduated from Concordia University with a BS in Business Administration.  Doug is a big music fan and enjoys playing guitar, weight training and biking, and avoids camping and cooking whenever possible.

Eric A. Rottier, CHA
Regional Manager

 

 

 

As Regional Manager, Eric currently oversees nine Madison/Middleton, WI area properties and six properties in Phoenix for The North Central Group.  These properties span six different brands within the Hilton and Marriott families.  Eric also oversees the Regional Director of Sales and the Regional Revenue Manager for the Region.  Eric's role is to work in unison with the property teams to ensure and cultivate high levels of team member satisfaction, guest satisfaction and ownership satisfaction with those properties.

 

Eric joined The North Central Group in 2004 as a Revenue Analyst, has since been promoted to Revenue Manager, Director of Revenue and now Regional Manager.  He currently serves as a Board Member for Madison Festivals, Inc., and as a committee member on the Middleton Tourism Commission.  Previously, Eric served as President of the Greater Madison Chapter of the Wisconsin Innkeepers Association and as a Board Member of the Greater Madison Convention and Visitors Bureau.  For seven years, Eric proudly took time out of his schedule to teach Room Division Operation at the Madison Area Technical College.  Prior to joining The North Central Group, Eric was a hotel General Manager in the Madison Area for several years.

Eric is a Certified Hotel Administrator (CHA) and received his education at the University of Wisconsin - Madison in Mechanical Engineering before choosing a career in hospitality.

Amy K. Simchak,
CHA
Regional Manager

As a Regional Manager for The North Central Group, Amy oversees 11 hotels located in IA, IL, MN, NE, and WI.

Amy joined The North Central Group in 1996 as a Guest Service Representative on a referral from her grandmother who was a Breakfast Hostess for one of our hotels within our portfolio at the time.  Amy was convinced that this position would be temporary until she found something else, as she never envisioned herself in the hospitality industry.

15 years later, Amy has worked as an Executive Housekeeper, Assistant General Manager, Sales Manager, and General Manager for two of our hotels.  Amy is an example of the dedication The North Central Group makes to each of its team members, as it relates to career pathing and promoting within.  Amy's current responsibilities in her Regional Manager role include: achieving Excellence in Operations through and with her people by executing well thought out Sales and Marketing plans; ultimately driving market performance, achieving premier service scores by focusing on ways to build guest loyalty and encouraging her General Managers to foster an environment that promotes worthwhile work for all team members.

Amy attended both UW Parkside and UW Milwaukee where she majored in Business Management.  She obtained her CHA Certificate through American Hotel & Lodging Association in December of 2002.  She has also served on the Board of Directors for the Brookfield Convention and Visitor Bureau as a board member and President Elect from 2004 to 2007.

 
1600 Aspen Commons Suite 200 - Middleton, WI 53562 | 608.836.6060 | info@ncghotels.com