We had a great stay. We were there for a 14 year baseball tournament. The staff was WONDERFUL. We would definitely stay here again.
- Homewood Suites Phoenix Chandler/Fashion Center (April 6, 2011)
Keith OsborneSenior Vice President & Chief Operating Officer
Keith Osborne serves as Senior Vice President and Chief Operating Officer for North Central Group.
Within his role, Keith assists in the development and implementation of critical operating strategies and initiatives to enhance the success and profitability of the company’s portfolio of hotels. Keith has oversight of the field-based Operations Team, the Information Technology Team, and the Corporate Sales, Marketing, and E-business efforts ensuring alignment with the strategic mission of the company.
In addition, Keith is also a key stakeholder in setting the strategic and tactical direction of North Central Hospitality, LLC, our third-party management company, where the focus is to develop long-term relationships with owners and developers managing their assets as if they were our own.
Prior to joining North Central Group in 2011, Keith served 12 years as Chief Operating Officer for a successful Illinois-based hotel management and development company. With over 20 years of hospitality industry experience, Keith has held other senior level positions including Director of Quality Assurance for the Promus Hotel Corporation, now a part of Hilton Worldwide.
Keith attended Eastern Illinois University and majored in Business Administration with a focus in Hotel and Restaurant Management.
Keith has been married for over 20 years to his wife Elizabeth and they have two teenage daughters Peyton and Macy.