Guest Reviews

I stayed with you during my grandson's Spring Break.  Wanted to take him to a nice place for a night during our time in Minneapolis.  He had a wonderful time and was so happy to be at the hotel. Thank you for being so nice to both of us.

- Hilton Garden Inn Maple Grove (April 2011)

Home > Guest Reviews

Guest Reviews

You simply were outstanding in the service you provided our group (Notre Dame Academy Hockey Team). I could not have been more impressed. You were welcoming, accommodating, and courteous. The facility was excellent and ranks up there with the best value hotel experience I've had recently. Thank you very much for the stay. We will be back!

-Fairfield Inn & Suites Madison East (March 2012)

Just wanted to tell you how much we enjoyed staying at your Fairfield East last week.  What a nice hotel and the staff was over the top accommodating to us! They decorated the lobby for us, even made posters with our logo on them. Many parents from our team told me how outstanding the staff was.  "Best hotel we ever stayed at", I heard numerous times. I will surely recommend this hotel to anyone looking for a place to stay with a team in the future. Thanks a bunch, it was fun.

- Fairfield Inn & Suites Madison East (March 2012)

Other than a bed & breakfast stay a few years back I have NEVER experienced a better hotel stay! The quality, the value, and most especially the service from your staff was beyond a 10 and absolutely fantastic! We will definitely stay here again when traveling to Phoenix.

Hampton Inn & Suites Phoenix Glendale (Jan. 2011)

Front desk staff was very helpful and personable.  Breakfast was very good and the woman that worked the breakfast was very helpful and polite.  Great stay and a great hotel.  Thank you!

- Hampton Inn & Suites Phoenix Glendale (Feb. 2011)

I had reserved some 18 rooms at this Hampton for a training session.  It was a great hotels...staff was awesome. I would go back there in a second for my next training!

- Hampton Inn & Suites Phoenix Glendale (March 2011)

I've stayed at several Hampton Inn's before and sometimes they are good, but sometimes they are not so good. This was probably the BEST Hampton Inn experience I have ever had. Not only was the room in great condition, but the staff were extremely helpful, and the breakfast area was so nice.  Will definitely stay here again.

- Hampton Inn & Suites Phoenix Glendale (April 2011)

This is a GREAT hotel with outstanding personnel.  The high morale of the entire staff is evident in the friendly, world-class service level and immaculate rooms. I look forward to returning upon my next business stay in Chandler.

- Homewood Suites Phoenix Chandler (May 2011)

I always stay with you when traveling on business to our corporate headquarters. The hotel is comfortable and clean. The provided breakfast and supper is tasty and makes my life easier during a busy work week, and you have the best staff EVER.  I've recommended you to all of my colleagues.

- Homewood Suites Phoenix Chandler (April 2011)

The staff was so welcoming.  It was like they are really trying to make us feel at home, and want us to ALWAYS come back to them. I think all my colleagues will agree that we were very pleased with how we were treated as "valued" guests.  Thank you for a job well done! Thank you for a beautiful facility.  Thank you, thank you!

- Hampton Inn & Suites Phoenix Chandler (May 2011)

The hotel was excellent and the service and staff were outstanding, we have never stayed in a hotel that was as nice. A pat on the back needs to be given to all staff at the hotel for their care.

- Hampton Inn & Suites Phoenix Chandler (April 2011)

Your property and staff have so successfully honored your promises in our previous stays that we alter our itineraries, timing and location, specifically to stay at your property.  Madison East Fairfield is our clear favorite over other hotels.  This holds true from initial contact at check in through check out.  Thank you for honoring your pledge to the customer.  We look forward to our next stay.

- Fairfield Inn & Suites Madison East, WI (April 2011)

Your staff is wonderful.  They know each and every guest and are always ready to assist with any of our requirements. I have been traveling for more than 2 years and was staying at a Marriott most of the time.  I would rate this place the best among all others that I have stayed.

- Fairfield Inn & Suites Madison East, WI (April 2011)

The hotel was excellent and the service and staff were outstanding, we have never stayed in a hotel that was as nice. A pat on the back needs to be given to all staff at the hotel for their care.

- Hampton Inn & Suites Phoenix Chandler, AZ (April 2011) 

We held a business event here and Jodi Welder and her team did a FABULOUS job of taking care of our every need, providing service over and above any other hotel we have used in the last 11 years.  KUDOS!

-Hampton Inn West Des Moines, IA (April 20, 2011)

I have been coming to the same Hilton Garden Inn for the past seven years and I have been treated in highly satisfactory/professional manner.  I would not have returned, had I not been treated so well.  Keep it up.

- Hilton Garden Inn Maple Grove, MN (February 2011)

Before we made it to the front desk, we were welcomed as "Mr & Mrs. Hartford". We love this location and feel so welcomed. Someone at the top must be doing a fine job to have so little employee turnover, and such wonderful employees!!!

- Hilton Garden Inn Maple Grove, MN (February 2011)

Just a quick note to let you know how much I love staying at the Hilton Garden Inn. At the end of January, every year, I join a group (Scrapaholics Anonymous) for a long weekend at your Inn in Middleton.  Everything is always top notch, from the facilities to the services.  I always particularly impressed by how friendly and helpful every single employee is, from those at the front desk to the staff who keeps our rooms so sparkling clean.  More recently I spent 5 nights, with my family, at the Inn in Maple Grove, MN. My experience there was the same and in fact, the breakfast hostess was outstanding.  Her name is Dara and I believe you already know who she is!  Whatever kind of customer service training you have in place is highly successful. 

- Hilton Garden Inn Maple Grove, MN (March 2011)

The staff at this hotel was fabulous. Very friendly and sincere people. I can't think of another hotel where the staff was more attentive.

- Hilton Garden Inn Maple Grove, MN (March 2011)

More Articles...

Page 1 of 2

<< Start < Prev 1 2 Next > End >>

1600 Aspen Commons Suite 200 - Middleton, WI 53562 | 608.836.6060 | info@ncghotels.com