Just a quick note to let you know how much I love staying at the Hilton Garden Inn. At the end of January, every year, I join a group (Scrapaholics Anonymous) for a long weekend at your Inn in Middleton. Everything is always top notch, from the facilities to the services. I always particularly impressed by how friendly and helpful every single employee is, from those at the front desk to the staff who keeps our rooms so sparkling clean. More recently I spent 5 nights, with my family, at the Inn in Maple Grove, MN. My experience there was the same and in fact, the breakfast hostess was outstanding. Her name is Dara and I believe you already know who she is! Whatever kind of customer service training you have in place is highly successful.
- Hilton Garden Inn Maple Grove, MN (March 2011)
At North Central Group, we recognize our responsibility to corporate citizenship wherever we do business. We believe strongly in contributing positively to our communities through active support of a variety of causes and organizations, which include Ronald McDonald House Charities of Madison, Middleton Outreach Ministry, United Way of Dane County, and Second Harvest/Feeding America Food Banks. We also encourage team member volunteerism and participation in organizations that are important to them, both at our corporate office and each of our hotels. North Central Group is committed to being good neighbors and helping to build stronger communities where our team members and guests live, work and play!