Guest Reviews
I have been coming to the same Hilton Garden Inn for the past seven years and I have been treated in highly satisfactory/professional manner. I would not have returned, had I not been treated so well. Keep it up. - Hilton Garden Inn Maple Grove, MN (February 2011)
Awards and Recognition
The North Central Group hotels and team members are proud and honored to be recognized by our Hilton and Marriott franchise partners. These awards and honors validate our commitment to exceptional guest service and highest overall quality.
Hilton Lifetime Achievement AwardThis award recognizes a Multi-Brand Developer of the Year who made significant contributions to the Hilton Family of Hotels with the most number of project approvals, as well as a Lifetime Achievement Award for longevity in the hospitality development arena and loyalty to the Hilton Family of Hotels. In order to be considered for this award, all hotels in candidates' Hilton Family portfolio had to be rated high-quality and in good status, and could represent a combination of new projects, renovations and conversions.
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Marriott Partnership Circle AwardMarriott's Partnership Circle Award honors companies that embody Marriott's vision, share a mutual long-term commitment, fully embrace Marriott's brand initiatives, focus on associates to create a well-managed and engaged workforce, invest in hotel product, and provide outstanding customer service as measured through Marriott's guest satisfaction surveys.
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Hilton Connie AwardThis award is given to the top hotels within their brands. This is the highest honor a hotel can receive. It's the best of the best! |
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Hampton Lighthouse AwardThis prestigious award designates the chain's top 5% hotels in Guest Satisfaction and Product Quality among more than 1,800 Hampton hotels. |
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Hampton Circle of Leadership AwardThis honor is given to only 14 high-performing General Managers out of 1,800 Hampton hotels.
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Homewood Suites General Manager of the Year Award of MeritThis honor is given to the General Manager whose hotel has extended stay occupancy at or above system average, maintained or grown the RevPAS Index year-over-year, is at or above 100%, and has maintained or grown the SALT overall combined score year-over-year.
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Hilton Garden Inn Regional Director of Sales of the YearThis honor is given to a Sales individual who is a brand advocate and who has great sales leadership and participates in all Hilton Worldwide and Hilton Garden Inn programs. The hotel also has to have an occupancy percentage at or above 100% and RevPAR Index at 100%.
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Hilton Worldwide Sales Manager of the Year for Business Travel SalesThis honor is given to a Sales individual nominated by the Hilton Worldwide Sales Team.
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Homewood Suites Pride Merit AwardThis award goes to the top hotels with the highest Extended Stay Occupancy and/or RevPAR index increase. |
Hilton Circle of Excellence AwardThis award goes to the top 10% of the entire Hampton brand in Product Quality and Guest Satisfaction. |
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Fairfield Inn & Suites by Marriott Property of the YearThis honor is awarded to the #1 Fairfield in the entire Marriott brand. The hotel must be in the top 5% of the brand in overall guest satisfaction scores; must achieve a green on all quality assurance operations reviews; and must have a minimum RevPAR index of 113% with no decline in RevPAR index vs. year end 2010. |
Marriott Diamond AwardThis award is earned by hotels at the top of their performance, based on criteria in Guest Satisfaction, Hotel Operations, and RevPAR Index. |
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Marriott Platinum AwardThis award is given to hotels in the Top 5% of their brand in Overall Guest Satisfaction Scores. |
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Marriott Gold AwardThis award is given to hotels in the Top 10% of their brand in Overall Guest Satisfaction Scores.
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Marriott Silver AwardThis award is given to hotels in the Top 20% of their brand in Overall Guest Satisfaction Scores. |
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Guest Satisfaction ExcellenceThis honor was presented to The North Central Group for having all our Courtyard properties lead the entire brand of Courtyard hotels (900 strong) in terms of Guest Satisfaction.
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Excellence in ServiceThis honor was presented to The North Central Group for having our Courtyard properties lead the entire brand of Courtyard hotels (900 strong) in terms of Overall Service Scores.
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Courtyard by Marriott General Manager of the YearThis award is given to Diamond Award winning General Manager who exceeds the following criteria: overall hotellLeadership, team building and team development, financial management, sales leadership, service leadership and community service. Hotel performance in the areas of RevPAR index, index growth, occupancy growth and guest satisfaction also play a role.
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Marriott Diamond General Manager AwardThis award is given to a General Manager who exceeds the following criteria: overall hotel leadership, team building and team development, financial management, sales leadership, service leadership and community service. Hotel performance in the areas of RevPAR index, index growth, occupancy growth and guest satisfaction also play a role.
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Marriott Confident Service Excellence General Manager of the Year AwardThis honor is awarded based on the hotel's excellent services scores, committment and detailed focus on making sure every guest's expectations are exceeded during their stay.
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Marriott Front Desk Friendliness AwardThis award is presented for scoring in the top three of all North American Marriott hotels in Front Desk Friendliness. |
Marriott Local Knowledge AwardThis award is presented for scoring in the top three of all North American Marriott hotels Staff's Local Knowledge of the Area. |
Marriott Breakfast Quality AwardThis award is presented for scoring in the top three of all North American Marriott hotels for Quality of Breakfast. |
1600 Aspen Commons Suite 200 - Middleton, WI 53562 | 608.836.6060 | info@ncghotels.com