|
The North Central Group hotels and team members are proud and honored to be recognized by our Hilton and Marriott franchise partners. These awards and honors validate our commitment to exceptional guest service and highest overall quality.
|
Hilton Lifetime Achievement Award
This award recognizes a Multi-Brand Developer of the Year who made significant contributions to the Hilton Family of Hotels with the most number of project approvals, as well as a Lifetime Achievement Award for longevity in the hospitality development arena and loyalty to the Hilton Family of Hotels. In order to be considered for this award, all hotels in candidates' Hilton Family portfolio had to be rated high-quality and in good status, and could represent a combination of new projects, renovations and conversions.
- 2008 Dave Lenz, The North Central Group
- 2007 Dave Lenz, The North Central Group
|
 |
|
Marriott Partnership Circle Award
Marriott's Partnership Circle Award honors companies that embody Marriott's vision, share a mutual long-term commitment, fully embrace Marriott's brand initiatives, focus on associates to create a well-managed and engaged workforce, invest in hotel product, and provide outstanding customer service as measured through Marriott's guest satisfaction surveys.
- 2009 The North Central Group
|
 |
|
Hilton Connie Award
This award is given to the top hotels within their brands. This is the highest honor a hotel can receive. It's the best of the best!
|
 |
|
Hampton Lighthouse Award
This prestigious award designates the chain's top 5% hotels in Guest Satisfaction and Product Quality among more than 1,800 Hampton hotels.
|
 |
|
Hampton Circle of Leadership Award
This honor is given to only 14 high-performing General Managers out of 1,800 Hampton hotels.
|
|
General Manager of the Year Award of Merit
|
 |
|
Hilton Circle of Excellence Award
This award goes to the top 10% of the entire Hampton brand in Product Quality and Guest Satisfaction.
|
 |
|
Marriott Diamond Award
This award is earned by hotels at the top of their performance, based on criteria in Guest Satisfaction, Hotel Operations, and RevPAR Index.
|
 |
|
Marriott Platinum Award
This award is granted to hotels achieving 90% or higher Overall Guest Satisfaction Score.
|
 |
|
Marriott Gold Award
This award is given to hotels with an Overall Guest Satisfaction Score between 91% - 92.9%.
|
 |
|
Marriott Silver Award
This award is given to hotels with an Overall Guest Satisfaction Score between 89%-90.9%.
|
 |
|
Guest Satisfaction Excellence
This honor was presented to The North Central Group for having all our Courtyard properties lead the entire brand of Courtyard hotels (900 strong) in terms of Guest Satisfaction.
- 2010 The North Central Group (Courtyard Madison East, Courtyard Madison West, Courtyard Phoenix/Avondale)
|
 |
|
Excellence in Service
This honor was presented to The North Central Group for having our Courtyard properties lead the entire brand of Courtyard hotels (900 strong) in terms of Overall Service Scores.
- 2009 The North Central Group (Courtyard Madison East, Courtyard Madison West, Courtyard Phoenix/Avondale)
|
 |
|
Courtyard by Marriott General Manager of the Year
This award is given to Diamond Award winning General Manager who exceeds the following criteria: Overall Hotel Leadership, Team Building and Team Development, Financial Management, Sales Leadership, Service Leadership and Community Service. Hotel performance in the areas of RevPAR Index, Index growth, occupancy growth and guest satisfaction also play a role.
|
|
Marriott Front Desk Friendliness Award
This award is presented for scoring in the top three of all North American Marriott hotels in Front Desk Friendliness.
|
|
Marriott Local Knowledge Award
This award is presented for scoring in the top three of all North American Marriott hotels Staff's Local Knowledge of the Area.
|
|
Marriott Breakfast Quality Award
This award is presented for scoring in the top three of all North American Marriott hotels for Quality of Breakfast.
|
|
