If available, I would have rated you "11" for service and value. I recommend you to all of my business partners.
- Homewood Suites Phoenix North/Happy Valley (August 2012)
It's hard to describe what I do each day because there is always something different, new and exciting that happens at the hotel, which is why I love my position at Hilton Garden Inn-Rockford. I truly enjoy the contact I have with our guests—welcoming them to our wonderful hotel, getting to know our repeat guests, and meeting and even exceeding their expectations.
With 14 years in customer service and 10 years in hospitality, I was looking for advancement within a growing company, and I found it. Plus, the benefits are great. I enjoy the opportunity to stay at and experience other North Central Group hotels, the quarterly bonus that we receive for doing a great job, our hotel team member recognition events and, of course, the holiday party.
We're a company that is growing and is strong, even through difficult economic times. This allows us all to feel secure in our position, which in turn, makes us perform better.
Shopping, museums, gardens...there is always something to do year-round. Being centrally located to Chicago, Madison and Milwaukee, as well as the Quad Cities, makes Rockford a great place to live and work.